If you don't see it repeat the above steps. Check that you see 'Cisco USB to Serial Adapter'. Open device manager to observe the driver installation.
Reinstall the Cisco USB console drive using setup(圆4).exe from the Windows64 folder which was extracted from file Ciscousbconsoledriver31.zip.Common USB Device errors are ‘ usb port not working ‘, ‘device descriptor request failed error’ or ‘bugcodeusbdriver’ issues. When you plug the device into your USB, Windows will look for the associated driver, if it cannot find this driver then you will be prompted to insert the driver disc that came with your device.